Frequently Asked Questions
Everything you need to know about shopping with Auguste The Label.
What is your return policy?
We offer returns for store credit or refund on full-priced items returned within 30 days of delivery, provided they are in original condition with tags attached.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days via standard shipping. International delivery times vary by location, generally ranging from 7-14 business days.
How do I care for my Auguste garments?
To preserve the life of our signature fabrics, we recommend a cold hand wash and drying flat in the shade. Always refer to the specific care label inside your garment.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our woven styles or contacting our team for personalized fit advice.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.